.callback-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;align-items:center;justify-content:center;z-index:1000}.callback-modal{width:min(720px,92vw);background:#fff;border-radius:12px;box-shadow:0 10px 30px rgba(0,0,0,.2);overflow:hidden}.callback-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid #eee}.callback-header h3{margin:0;font-size:1.25rem}.btn-close{background:transparent;border:none;font-size:24px;cursor:pointer}.callback-body{padding:16px 20px}.callback-info{display:flex;gap:12px;align-items:center;background:#f7faff;border:1px solid #e8eef8;border-radius:10px;padding:12px;margin-bottom:12px}.callback-info .info-media{width:48px;height:48px;border-radius:50%;background:#eaf2ff;display:flex;align-items:center;justify-content:center}.callback-info .info-media svg{font-size:22px;color:#1967d2}.callback-info .info-text .title{font-weight:600;color:#1a1a1a}.callback-info .info-text .subtitle{color:#666;font-size:.95rem}.callback-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}.callback-grid.vertical{grid-template-columns:1fr}.callback-grid .textarea{min-height:120px;resize:vertical}.callback-grid .input{padding:10px;border:1px solid #ccc;border-radius:8px}.status{margin-top:12px;color:#555}.callback-consent{margin-top:10px}.callback-consent .checkbox-text a{color:#1967d2;text-decoration:underline}.callback-actions{display:flex;gap:12px;padding:16px 20px;border-top:1px solid #eee}.btn-primary-large{padding:14px 20px;background:#1967d2;color:#fff;border:none;border-radius:8px;font-size:1rem;font-weight:600;cursor:pointer}.btn-outline{padding:12px 16px;background:transparent;color:#1967d2;border:2px solid #1967d2;border-radius:8px;font-weight:600;cursor:pointer}